Privacy statement
Processing Controller
The data controller is:
Le Pont du Roy SAS, Bruno Van Belle
(Translation: The King's Bridge SAS, Bruno Van Belle)
Address: 2 rte de Clermont 63610 Besse-et-saint-Anastaise
E-mail: [email protected]
2. What data do we collect?
For information requests and reservations, we may collect the following data:
Name and first name;
Email address and phone number;
Reservation details, such as stay dates, reserved room and number of people;
Data required for billing and legal obligations;
Information that the customer voluntarily provides to organize the stay.
We do not ask for personal data that is not necessary for these purposes.
3. Why do we use this data?
We use personal data to:
To answer information requests;
Reservations to register, confirm and manage;
Communicating with guests before, during, and after their stay;
Manage payments, invoices, and any cancellations;
To comply with accounting, tax and legal obligations;
To ensure the safety and proper functioning of the website.
Commercial use of data takes place only with due regard to applicable regulations.
4. Software and data recipients
Personal data is only accessible to individuals and service providers who need it for the purposes described above.
For the management of reservations, Le Pont Du Roy can use MyTourist. The necessary data can be processed by this service provider in accordance with the applicable conditions.
Other service providers may be involved, for example for website hosting, payments and accounting.
Personal data is not sold to third parties.
5. Retention period
Personal data will be retained for as long as necessary for the purpose for which they were collected and in accordance with legal obligations.
The retention periods vary depending on the type of data, such as information requests, reservations, invoices, accounting documents, and technical website data.
The concrete retention periods must be aligned with the legal obligations and the actual working methods of the company.
6. Rights of individuals concerned
In accordance with applicable privacy legislation, each person, under the legal conditions, may request to view, correct or delete their data, restrict processing or object to certain processing operations.
For questions or requests you can contact us via:
You can also lodge a complaint with the French data protection authority CNIL: https://www.cnil.fr/
7. Cookies
The website may use cookies or other trackers that are necessary for the functioning of the website. Depending on the configuration, analytical cookies or external services may also be used.
Cookies that require consent will only be placed once the required consent has been obtained.
The actually used cookies, their purposes and retention periods must be stated in accordance with the website configuration.
8. Security
We take appropriate measures to protect personal data against unauthorized access, loss, modification or disclosure.
9. Changes
This privacy statement may be amended to reflect changes in our services or applicable regulations.
Last update: 28/10/2026